Android Auto not working for newer USB Type-C phones (including Pixel)?

Applicable models: AVIC-8201NEX, AVIC-8200NEX, AVIC-8100NEX, AVIC-7201NEX, AVIC-7200NEX, AVIC-7100NEX, AVH-4201NEX, AVH-4200NEX, AVH-4100NEX

Pioneer has identified a connectivity issue between newer phones using USB Type-C (Nexus, Pixel, etc.) and Android Auto compatible Pioneer NEX in-dash receivers when used with a non-certified or non-compliant USB Type-C cable or USB Type-C extension cable.

If you are experiencing this connectivity issue, we recommend directly connecting the Pioneer NEX in-dash receiver to the phone using only the Pioneer supplied USB Type-A extension cable and a certified USB Type-A to USB Type-C cable, preferably under 3 ft. in length. Direct connection using a certified USB Type-A to USB Type-C cable, preferably under 3 ft. in length is also acceptable (omitting the Pioneer supplied USB Type-A extension cable).

Note: Connecting the Pioneer NEX in-dash receiver to the phone using Original Equipment (OE) USB ports, found in some vehicles, can produce connectivity issues and is not recommended.

Please see below for a list of certified USB Type-A to USB Type-C cables that have been recommended for this use by Google for use (November 2016).

 

 

Manufacturer Product Description Length (ft.)
F-Color Type C Cable, 6.6ft Long F-Color™ Braided Reversible Charger 6.6
Cable Matters USB 3.1 Type C (USB-C) to Type A(USB-A) 3.3
YooTech USB Type C Cable, Yoozon® 3.3ft/1m USB 2.0 Type C to Type A (USB-C to USB-A) Cable 3.3
Rachan T Enterprise USB Type C cable (USB-C) to USB3.0 Type A: TRUE CURRENT Aluminum shell and Braid Shield cable Reversible 3.3
Nekteck Direct Nekteck USB 3.1 USB Type C (USB-C) to USB Type A USB 3.0 Male Data & Charging Cable 3.3
FRiEQ FRiEQ Hi-speed USB 3.1 Type C Cable - 3.3ft/1m - Micro USB 3.1 Type C Male to Standard Type A USB 3.0 Male Data Cable 3.3
Belkin 2.0 USB-A to USB Type C (USB-C) Charge Cable 6
iOrange-E Braided Cable with Reversible Connector 6.6

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