January 29, 2013
Dear Valued Pioneer Customer:
We would like to inform you of the availability of an optional Bluetooth® firmware update (HW05-SW01.27.20) that enables Bluetooth AVRCP control (and metadata display for DVD receivers only) from a compatible Pioneer CD or DVD receiver when used with an iPhone® 5 or iOS6 device. If you do not own an iPhone 5 or iOS6 device, there is no need to install this update.
This firmware update may be used only with the following 2012 Pioneer products:
In order to perform this update, the following items are needed:
You can also arrange for Pioneer to update your 2012 Pioneer CD or DVD Receiver by calling Pioneer Customer Service toll free at 800-421-1404 during regular business hours (Monday thru Friday, 10AM - 7:30PM Eastern Time). If this firmware update is performed by Pioneer, there is a charge of $60.00 (this charge includes return shipping of the updated unit within the U.S.). Charges for removal/reinstallation of the unit and shipment to Pioneer are the customer’s responsibility.
If the Bluetooth firmware version shows HW05-SW01.27.20, no further action is necessary.
If you have any questions, please contact the Pioneer Customer Service Center toll free at 1-800-421-1404, Monday through Friday, 10:00 a.m. to 7:30 p.m. (Eastern Time).
Pioneer Electronics (USA) Inc.