Your model number is located on the rear of the player under the bar code.
A Revolutionary Way to Use Apps in the Car
Smartphone Receiver with 6.1" Capacitive Touchscreen, Built-In Bluetooth® for Hands-Free Calling, and On-Screen Access to Compatible Apps. Compatible with iPhone® 4S and iPhone® 4.
Call 1-800-421-1404, Monday - Friday
Between 7:30 - 11:30 AM
and 12:30 - 4:00 PM PST.