CD / DVD / Media Players

Need Help Finding Your Model Number?

Your model number is located on the rear of the player under the bar code.

View previous models

Current Models


Professional Multi Player


Performance Digital Multi Player


Performance Multi Player


Professional Multi Player


Professional DVD Video Player


Performance Multi Player

Common CD / DVD / Media Players Questions

  1. Sometimes when I cue and pause at the beginning of a track there is sound, even though there is not supposed to be any sound there?
  2. USB memory devices or USB hard disks in HFS format cannot be used?
  3. Files are not registered in the history.?
  4. The USB memory device or USB hard disk is recognized on the computer, but not on the CDJ?
  5. Is the CDJ-2000 or CDJ-900 compatible with music formats other than MP3?
  6. When I connect my CDJ-400 with my computer that is running Windows2000, it gives me a blue-screen error. ?
  7. What is the number of characters that can be displayed with the CDJ-900?
  8. Previous DJ players were called "CD players", so why is this product called a "multi-player".?
  9. The playback volume gets low when the USB STOP button is pressed while playing files on a USB memory device.?
  10. When I connect three or more USB devices, including the CDJ-400, to my computer, it quits outputting sound and stops working altogether?
Support Quick Links

Find Replacement Parts

Call 1-800-228-7221
Monday - Friday
Between 7:30 AM - 11:30 AM
and 12:30 PM - 4:00 PM PST

For Car, Pro DJ, Plasmas and Computer product Service & Support

Call 1-800-421-1404

Monday - Friday
Between 7:30 - 11:30 AM
and 12:30 - 4:00 PM PST

For Home Product Operation & Hookup

Call 1-844-679-5350

Monday - Friday
Between 9:00 AM - 8:00 PM EST
Saturday - Sunday - Select Holidays
Between 10:00 AM - 4:00 PM EST

For All Other Home product Service and Support

Call 1-800-421-1404

Monday - Friday
Between 7:30 - 11:30 AM
and 12:30 - 4:00 PM PST