Your model number is located on the rear of the player under the bar code.
7.2 Channel Multi-Zone Networked AV Receiver
Featuring 3D and 4K Ultra HD Upscaling
7.2 Channel Networked AV Receiver with HDMI 2.0
5.1 Channel AV Receiver
Featuring 3D and 4K Ultra HD Pass-through
Call 1-800-421-1404, Monday - Friday
Between 7:30 - 11:30 AM
and 12:30 - 4:00 PM PST.