Support

At Pioneer, it is our goal to achieve the complete satisfaction of every Pioneer customer. We've created this area of our Web site to provide you with information about your Pioneer products - everything from firmware updates to owners' manuals is available in a few easy clicks.

Authorized Service Locator

For General Service & Support

call 1-800-421-1404
or contact us by e-mail

For Replacement Parts
call 1-800-228-7221
or visit Pioneer Parts Online

Hours of operation:
Monday - Friday
10:00 a.m. - 7:30 p.m. EST

Custom Install

Custom Installation Resources for our Elite home entertainment products.

Business Products Integrator Resources

Integration Resources for Pioneer Business Products

If you've recently repaired one of your Pioneer products, tell us about your experience. Please click on the appropriate link below to tell us how we did.

Customer Satisfaction Survey (repairs that are out of warranty)
Customer Satisfaction Survey (repairs that are under warranty). This survey is only available for those consumers who have been mailed a printed survey form and provided a valid Login ID and Password.

Company Notices & Updates

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