CD / DVD / Media Players

Need Help Finding Your Model Number?

Your model number is located on the rear of the player under the bar code.

View previous models

Current Models


Professional Multi Player


Performance Digital Multi Player


Performance Multi Player


Professional Multi Player


Professional DVD Video Player


Performance Multi Player

Common CD / DVD / Media Players Questions

  1. The sound seems distorted when I change the tempo while the master tempo function is on. Is this a malfunction??
  2. Can music management software other than rekordbox be used? If so, what are the differences in this case??
  3. Is a separately sold sound card required to connect other brands of DJ software to the CDJ-350??
  4. Sometimes I cannot set cue points?
  5. USB memory device or USB hard disk is not recognized.?
  6. The playback volume gets low when the USB STOP button is pressed while playing files on a USB memory device.?
  7. When do you expect an update compatible with the rekordbox LINK export function?
  8. What sort of formats are supported for USB memory devices and USB hard disks??
  9. Can Pacemaker Editor be controlled with the CDJ-2000 or CDJ-900?
  10. What is the half-frame feature and how does it work?
Support Quick Links

Find Replacement Parts

Call 1-800-228-7221
Monday - Friday
Between 7:30 AM - 11:30 AM
and 12:30 PM - 4:00 PM PST

For Car, Pro DJ, Plasmas and Computer product Service & Support

Call 1-800-421-1404

Monday - Friday
Between 7:30 - 11:30 AM
and 12:30 - 4:00 PM PST

For Home Product Operation & Hookup

Call 1-844-679-5350

Monday - Friday
Between 9:00 AM - 8:00 PM EST
Saturday - Sunday
Between 10:00 AM - 4:00 PM EST

For All Other Home product Service and Support

Call 1-800-421-1404

Monday - Friday
Between 7:30 - 11:30 AM
and 12:30 - 4:00 PM PST