VREC-DZ700DC - Why am I expereiencing Wi-Fi pairing issues with my smartphone device?

Cause
When your smartphone connects to your dash camera, it creates a new Wi-Fi network. In modern iOS or Android versions, your camera may stop using that network if it doesn’t detect internet — which your dash camera will not provide.

Solution
Shutting down data or in some cases, turning on airplane mode and then turning on Wi-Fi will fix the issue of your smartphone not connecting to your dash camera.

 

For further assistance, please contact the authorized Pioneer dealer from which you purchased this unit. You may also contact Pioneer directly by calling 1-800-421-1404 or emailing us at pioneerelectronics.com/contactus

Do not ship your unit in for repairs without contacting Pioneer first. Units sent without a return authorization number will be refused.

 

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