CD / DVD / Media Players

Need Help Finding Your Model Number?

Your model number is located on the rear of the player under the bar code.

View previous models

Current Models


Professional Multi Player


Performance Digital Multi Player


Performance Multi Player


Professional Multi Player


Professional DVD Video Player


Performance Multi Player

Common CD / DVD / Media Players Questions

  1. No sound is produced, sound is distorted or noise is produced.?
  2. What is the order in which music files recorded on USB storage devices are played (including cases in which there is a folder structure and files of different formats)?
  3. "OVER 999" was displayed. Why is this??
  4. What is the folder browsing function? And what about library browsing?
  5. The sound seems distorted when I change the tempo while the master tempo function is on. Is this a malfunction??
  6. What are MIDI signals??
  7. How quickly can I scroll through a long list of songs?
  8. Cue and loop points of tracks on USB memory devices, USB hard disks or SD memory cards cannot be stored in the memory?
  9. Is the CDJ-2000 or CDJ-900 compatible with music formats other than MP3?
  10. Operation is sometimes slow when browsing.?
Support Quick Links

Find Replacement Parts

Call 1-800-228-7221
Monday - Friday
Between 7:30 AM - 11:30 AM
and 12:30 PM - 4:00 PM PST

For Car, Pro DJ, Plasmas and Computer product Service & Support

Call 1-800-421-1404

Monday - Friday
Between 7:30 - 11:30 AM
and 12:30 - 4:00 PM PST

For Home Product Operation & Hookup

Call 1-844-679-5350

Monday - Friday
Between 9:00 AM - 8:00 PM EST
Saturday - Sunday
Between 10:00 AM - 4:00 PM EST

For All Other Home product Service and Support

Call 1-800-421-1404

Monday - Friday
Between 7:30 - 11:30 AM
and 12:30 - 4:00 PM PST