STEEZ

Need Help Finding Your Model Number?

Your model number is located on the rear of the player under the bar code.

Current Models

Support Quick Links

For support on all Home products except Plasma and PJTV click here. For all other products, click on links below

Parts

To order parts and accessories for all Home products except Plasma and PJTV
Call 1-201-785-2399
Monday-Friday
Between 9:00 AM 5:00 PM EST

To order parts and accessories for Car, Pro DJ, Plasma Display, PJTV, Computer Drive and Cycle Sports products
Click here

Authorized dealer and service accounts can use the link above :
or :
Call 1-800-228-7221
Monday - Friday
Between 7:30 AM - 11:30 AM
and 12:30 PM - 4:00 PM PST

Product Notices: Warranty Information

For Car and Computer Product Service & Support

Call 1-800-421-1404

For Plasma Display and PJTV Support

E-Mail – plasma@pioneer-usa.com

For PRO DJ Service & Support

Call 1-916-619-1534

For Cycle Service & Support

Call 1-800-421-1624

Monday - Friday
Between 7:30 - 11:30 AM
and 12:30 - 4:00 PM PST

For All Other Home product Service and Support

For Customer Service
Call 1-844-679-5350
Monday - Friday
Between 9:00 AM - 8:00 PM EST
Saturday and Select Holidays
Between 10:00 AM - 4:00 PM EST

For Parts & Service Department
Call 1-201-785-2399
Monday - Friday
Between 9:00 AM - 5:00 PM EST